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Hours of
Operation:
Monday - Thursday
9:30 a.m. - 8:00 p.m.
Friday & Saturday
9:30 a.m. - 9:00 p.m.
Sunday
12:00 p.m. - 5:00 p.m. |
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Frequently Asked Questions
Since starting our website, we have received
many e-mails asking similar questions about our store. We'll try
our best to answer those most commonly asked. If these don't quite
address something you need to know, simply use the "Contact Us"
page or give us a call during business hours. |
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1. |
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Yes, we ship. Even though we do not have a
shopping cart set up on our site, we do take orders by phone and
from our Contact Us page. |
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2. |
How do you charge for items and
shipping? |
We require Visa/Mastercard/Discover information
and your contact information/shipping address. After your order is
put together, we'll charge it to your card and send the sales
receipt along with your items. The package will be taken to UPS and
your card will charged the amount of freight required to ship it to
you. There is no additional packaging or handling charges, simply
the UPS charges. Orders usually ship within a few days depending
upon product availablity. We can let you know the approximate time
length when your order is placed. |
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3. |
How much will shipping to me cost? |
Freight costs will vary upon how many pounds of product you purchase, as well as how far away you are from our store in Taylor, Michigan. You can use this link to UPS to get an estimate, https://wwwapps.ups.com/ctc/request?loc=en_US. Simply use our zip code of 48180 along with all of your destination information and weight for what you would like to purchase. Be sure to add an extra pound or so for packaging weight. The actual UPS costs when we ship your package may be slightly more or less than the estimate given, but it should be close. |
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4. |
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No, we do not. We are a retail store and simply cannot sell at a wholesale level. Many items we sell at our store are priced less than what many on-line wholesalers charge. Please see our store discount policy below for what we are able to provide concerning pricing. |
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5. |
Do you have a discount for large
purchases? |
Yes, both at our store and on our website we
offer a volume discount. Our policy allows for: - 10 to 20 LBS. OF THE SAME ITEM - 10% OFF THE REGULAR PRICE
- OVER 20 LBS. OF THE SAME ITEM - 15% OFF THE REGULAR PRICE
- BOXES OF NOVELTY CANDY - 10% OFF THE REGULAR PRICE
There is no discount on sale priced items, as
our sale prices generally are 20% off our regular
prices. |
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6. |
How long do special orders take to be
shipped or picked up? |
Regular sized orders are usually shipped within
a few days. However, larger orders such as a case(s) may take a
week or so depending upon our supply source. We deal with numerous
wholesalers and manufacturers across the United States to keep the
large selection available in our store. We do not stock extra cases
in addition to our stores inventory, but rather receive deliveries
on a weekly, bi-weekly and per order basis from them. This allows
us to be certain we constantly have the freshest foods for you at
our store. Depending on when your order is placed and what you
need, we can let you know how soon we can get it for you. |
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7. |
Can you get items other than those
available in your store? |
Yes. Even if we do not carry an item in our
store's inventory, if something you need is available from any of
our suppliers, we will get it for you. We will provide you with
pricing and approximate time frame for us to get your item. |
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Product & pricing disclaimer. |
All products and prices are subject to change without notice. Prices posted on this website are updated frequently, but may not be the most current pricing for any items contained within this site. We reserve the right to correct and adjust any and all prices of items, as well as correct any errors or inaccuracies that may occur in this website. |
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